Couchbase and the Evolving World of Databases with Perry Krug

Perry Krug currently leads the Shared Services team which is focused on building tools and managing infrastructure and data to increase the productivity of Couchbase’s Sales and Field organisations.  Perry has been with Couchbase for over 12 years and has served in many customer-facing technical roles, helping hundreds of customers understand, deploy, and maintain Couchbase's NoSQL database technology.  He has been working with high performance caching and database systems for over 15 years.

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Corey: Welcome to Screaming in the Cloud. I’m Corey Quinn. Today’s episode is a promoted guest episode brought to us by our friends at Couchbase. Now, I want to start off by saying that this week is AWS re:Invent. And there is Last Week in AWS swag available at their booth. More on that to come throughout the next half hour or so of conversation. But let’s get right into it. My guest today is Perry Krug, Director of Shared Services over at Couchbase. Perry, thanks for joining me.

Perry: Hey, Corey, thank you so much for having me. It’s a pleasure.

Corey: So, we’re recording this before re:Invent, so the fact that we both have, you know, personality and haven’t lost our voices yet should probably be a bit of a giveaway on this. But I want to start at the very beginning because unlike people who are academically successful, I tend to suck at doing the homework, across the board. Couchbase has been around for a long time. We’ve seen the company do a bunch of different things, most importantly and notably, sponsoring my ridiculous nonsense for which I thank you. But let’s start at the beginning. What is Couchbase?

Perry: Yeah, you’re very welcome, Corey. And it’s again, it’s a pleasure to be here. So, Couchbase is an enterprise database company at the very top level. We make database software and we distribute that to our customers. We have two flavors, two ways of getting your hands on it.

One is the kind of legacy, what we call self-managed, where you the user, the customer, downloads the software, installs it themselves, sets it up, manages the cluster monitoring, scaling all of that. And that’s, you know, a big part of our business. Over the last few years we’ve identified, and certainly others in the industry have, as well the desire for users to access database and other technology in a hosted Software-as-a-Service pay-as-you-go, cloud-native, buzzword, et cetera, et cetera, vehicle. And so, we’ve released the Couchbase Capella, which is our fully managed, fully hosted database-as-a-service, running in—currently—Amazon and Google, soon to be Azure as well. And it wraps and extends our core Couchbase Server product into a, as I mentioned, hosted and managed platform that our users can now come to and consume as developers and build their applications while leaving all of the operational and administration—monitoring, managing failover expansion, all of that—to us as the experts.

Corey: So, you folks are non-relational database, NoSQL in the common parlance, which is odd because they call it NoSQL, yet. They keep making more of them, so I feel like that’s sort of the Hollywood model where okay, that was so good. We’re going to do it again. Where did NoSQL come from? Because back when I was learning databases, when dinosaurs roamed the earth, it was all about relational models, like we’re going to use a relational database because when the only tool you have is an axe, every problem looks like hours of fun. What gave rise to this, I guess, Cambrian explosion that we’ve seen of NoSQL options that proliferate o’er the land?

Perry: Yeah, a really, really good question, and I like the axe-throwing metaphor. So sure, 20, 30, 40 now years ago, as digital applications needed a place to store their data, the world invented relational databases. And those were used and continue to be used very well for what they were designed for, for data that follows a very strict structure that doesn’t need to be served at significant scale, does not need to be replicated geographically, does not need to handle data coming in from different sources and those sources changing their formats of things all the time. And so, I’m probably as old as you are and been around when the dinosaurs were there. We remember this term called ‘Web 2.0.’ Kids, you’re going to have to go look that up in the dictionary or TikTok it or something.

But Web 2.0 really was the turning point when websites became web applications. And suddenly, there was the introduction of MySpace and Facebook and Amazon and Google and LinkedIn, and a number of others, and they realized that relational databases we’re not going to meet their needs, whether it be performance, whether it be flexibility, whether it be changing of data models, whether it be introducing new features at a rapid pace. They tried; they stretched them, they added a bunch of different databases together, and really was not going to be a viable solution. So, 10 now, maybe 15 years ago, you started to see the rise of these tech giants—although we didn’t call them tech giants back then but they were the precursors to today’s—invent their own new databases.

So, Amazon had theirs, Google has theirs, LinkedIn, and a number of others. These companies had reached a level of scale and reached a level of user base, had reached a level of data requirement, had reached a level of expectation with their customers. These customers, us, the users, us consumers, we expect things to be fast, we expect them to be always available. We expect Facebook to give us our news feed in milliseconds. We expect Google to give us our website or our search results in immediate, with more and more information coming along with them.

And so, it was these companies that hit those requirements first. The only solution for them was to start from scratch and rewrite their own databases. Fast forward five, six, seven years, and we as consumers turned around and said, “Look, I really liked the way Facebook does things. I really like the way Google does things. I really like the way Amazon does things.

“Bank of America, can you do the same? IRS, can you do the same? Health care vendor number one, two, three, and four, government body, can you all give me the same experience? I want my taxi to tell me exactly where it’s going to take me from one place to another, I want it to give me a receipt immediately after I finish my ride. Actually, I want to be able to change my payment method after I paid for that ride because I used the wrong one.”

All of these are expectations that we as consumers have taken from the tech giants—Apple, LinkedIn, Facebook—and turned around to nearly every other service that we interact with on a daily basis. And all of a sudden, the requirements that Facebook had, that Google had, that no other company had, you know, outside of the top five, suddenly were needed by every single industry, nearly every single company, in order to be competitive in their markets.

Corey: And there’s no way to scale relational to get to a point where it can wind up handling those type workloads efficiently?

Perry: Correct, correct. And it’s not just that the technology cannot do it—everything is technically feasible—but the cost both financially and time-to-market-wise in order to do that in a relational database was untenable. It either cost too much money, or it costs too much developers time, or cost too much of everybody’s time to try to shoehorn something into it. And then you have the rise of cloud and containers, which relational databases, you know, never even had the inkling of a thought that they might need to be able to handle someday. And so, these requirements that consumers have been placed on everything else that they interact with really led to the rise of NoSQL as a commodity or as a database for the masses.

LinkedIn is not in the business of developing a database and then selling it to everybody else to use as a database, right? They built it for themselves, they made their service better. And so, what you see is some of those founding fathers created databases, but then had no desire to sell them to others. And then after that followed the rise of companies like Couchbase and a number of others who said, “Look, we think we can provide those capabilities, we think we can meet those requirements for everybody.” And thereby rose the plethora of NoSQL databases because everybody had a little bit different of an approach to it.

If you ask ten people what NoSQL is about, you’re going to get eleven or twelve different answers. But you can kind of distill that into two categories. One is performance and operations. So, I need it to be faster, I need it to be scalable, I need it to be replicated geographically. And that’s what NoSQL is to me. And that’s the right answer.

And so, you have things like Cassandra and Redis that are meant to be fast and scalable and replicated. You ask another group and they’re going to tell you, “No, no, no. NoSQL needs to be flexible. I need to get rid of the rigid database schemas, I need to bring JSON or other data formats in and munge all this data together and create something cool and new out of it.” And thereby you have the rise of things like MongoDB, who focused nearly exclusively on the developer experience of working with data.

And for a long time, those two were in opposite camps, where you have the databases that did performance and the databases that did flexibility. I’m not here to say that Couchbase is the ultimate kitchen sink for everything, but we’ve certainly tried to approach both of those challenges together so that you can have something that scales and performs and can be flexible enough in data model. And everybody else is trying to do the same thing, right? But all these databases are competing for that same nirvana of the best of both worlds.

Corey: And it almost feels like there’s a convergence play in place where everything now is trying to go away from the idea of, “Oh, yeah, we started off as a purpose-built database, but you can use this for everything.” And I don’t necessarily know that is going to be the path that a lot of companies want to go down. What do you view Couchbase as I guess, falling down? In other words, what workloads is Couchbase inappropriate for?

Perry: Yeah, that’s a good question. And my [crosstalk 00:10:35]—

Corey: Anyone who can’t answer that one is a zealot and that’s one of those okay, let’s be very careful and not take our eyes off you for one second, while smiling and backing away slowly.

Perry: Let’s cut to commercial. No, I mean, there certainly are workloads that you know, in the past, we’ve not been good for that we’ve made improvements to address. There are workloads that we had not address well today that we will try to address in the future, and there are workloads that we may never see as fitting in our wheelhouse. The biggest category group that comes to mind is Couchbase is not an archival database. We are not meant to have data put in us that you don’t care about, that you don’t want to—that you just need to keep it around, but you don’t ever need to access.

And there are systems that do that well, they do that at a solid total cost of ownership. And Couchbase is meant for operational data. It’s meant for data that needs to be interacted with, read and/or written, at scale and at a reasonable performance to serve a user-facing or system-facing application. And we call ourselves a general-purpose database. Bongo and others call themselves as well. Oracle calls itself a general-purpose database, and yet, not everybody uses Oracle for everything.

So, there are reasons that you—

Corey: Who could afford that?

Perry: Who could? Exactly. It comes down to cost, ultimately. So, I’m not here to say that Couchbase does everything. We like to think, and we’re trying to target and strive towards an 80%, right? If we can do 80% of an application or an organization’s workloads, there is certainly room for 20% of other workloads, other applications, other requirements that can be met or need to be met by purpose-built databases.

But if you rewind four or five years, there was this big push towards polyglot persistence. It’s a buzzword that came and kind of has gone out of fashion, but it presented the idea that everybody is going to use 15 different databases and everybody is going to pick the right one for exactly the workload and they’re going to somehow stitch them all together. And that really hasn’t come to fruition either. So, I think there’s some balance, where it’s not one to rule them all, but it’s also not 15 for every company. Some organizations just have a set of requirements that they want to be met and our database can do that.

Corey: Let’s continue our tour of the competitive landscape here now that we’ve handled the relational side of the world. The best database, as anyone who’s listened to this show knows, is of course, Amazon’s Route 53 TXT records stuffed into DNS, especially in the NoSQL land. Clearly, you’re all fighting for second place after that. How do you stack up against the idea of legitimately using that approach? And for those who are not in on the joke, please don’t do this. It is not the right answer. But I’m curious to get your take as to why DNS TXT records are an inappropriate NoSQL option.

Perry: Well, it’s a joke, right? And let’s be clear about that. But—

Corey: I have to say that because otherwise, someone tries it in production. I’ve gotten that wrong a few times, historically, so now I put a disclaimer in because yeah, it’s only funny, so long as people are in on the joke. If not, and I lead someone down the primrose path to disaster, I feel bad. So, let’s be very clear. We’re kidding.

Perry: And I’m laughing. I’m laughing here behind the camera. I am. I am.

Corey: Yeah.

Perry: So, the element of truth that I think Couchbase is in a position, or I’m in a position to kind of talk about is, 12 years ago, when Couchbase started, we were a key-value database and that’s where we saw the best part of the market in those days, and where we were able to achieve the best scale and replication and performance, and fairly quickly realized that simple key-value, though extremely valuable and easy to manage, was not broad enough in requirements-meeting. And that’s where we set our sights on and identified the larger, kind of, document database group, which is really just a derivative of key-value, where still everything is a key and a value; it’s just now a document that you can reason about, that you can create an index on, that you can query, that you can run full-text search on, you can do much more with the data. So, at our core, we are still a key-value database. When that value is JSON, we become a document database. And so, if Route 53 decided that they wanted to enter into the document database market, they would need to be adding things that allowed you to introspect and ask questions of the data within that text which you can’t, right?

Corey: Well, not with that attitude. But yeah, I agree with you.

Perry: [laugh].

Corey: Moving up the stack, let’s talk about a much more fearsome competitor here that I’m certain you see an awful lot of deals that you wind up closing, specifically your own open-source product. You historically have wound up selling software into environments, I believe, you referred to as your legacy offering where it’s the hosted version of your commercial software. And now of course, you also have Capella, your cloud-hosted version. But open-source looks surprisingly compelling for an awful lot of use cases and an awful lot of folks. What’s the distinction?

Perry: Sure. Just to correct a little bit the distinction, we have Couchbase Server, which we provide as a what we call self-managed, where you can download it and install it yourself. Now, you could do that with the open-source version or you could do that with our Enterprise Edition. What we’ve then done is wrapped that Enterprise Edition in a hosted bottle, and that’s Capella. So, the open-source version is something we’ve long been supporters of; it’s been a core part of our go-to-market for the last 12 or 13 years or so and we still see it as a strong offering for organizations that don’t need the added features, the added capabilities, don’t need the support of the experts that wrote the software behind them.

Certainly, we contribute and support our community through our forums and Discord and other channels, but that’s a very big difference than two o’clock in the morning, something’s not working and I need a ticket to track. We don’t do that for our community edition. So, we see lots of users downloading that, picking it up building it into their applications, especially applications that are in their infancy or are with organizations that they simply can’t afford the added cost and therefore they don’t get the added benefit. We’re not here to gouge and carve out every dollar that we can, but if you need the benefit that we can provide, we think there’s value in that and that’s what we’re trying to run a business as.

Corey: Oh, absolutely. It doesn’t work when you’re trying to wind up charging a license fee for something that someone is doing in their spare time project for funsies just to learn the technology. It’s like, and then you show up. It’s like, “That’ll be $700. Surprise.”

Yeah, that’s sort of the AWS billing model approach, where—it’s not a viable onramp for most folks. So, the open-source direction down there make sense. Counterpoint. If you’re running a bank on top of it, “Well, we’re running it ourselves and really hoping for the best. I mean, we have access to the code and all.” Great, but there are times you absolutely want some of the best minds in the world, with respect to that particular product, able to help troubleshoot so the ATM start working again before people riot in the streets.

Perry: Yeah, yeah. And ultimately, it’s a question of core competencies. Are you an organization that wants to be in the database development market? Great, by all means, we’d love to support you in that. If you want to focus on doing what you do best be at a bank or an e-commerce website, you worry about your application, you let us worry about the database and everybody gets along very well.

Corey: There’s definitely something to be said for outsourcing some of the pain, some of the challenge around an awful lot of it.

Perry: There’s a natural progression to the cloud for that and Software-as-a-Service, database-as-a-service where you’re now outsourcing even more by running on our hosting platform. No longer do you have to download the binary and install yourself, no longer do you have to setup the cluster and watch it in case it has a blip or the statistic goes up too far. We’re taking care of that for you. So yes, you’re paying for that service, but you’re getting the value of not having to be a database manager, let alone database developer for them.

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Corey: What is the point of distinction between Couchbase Server and Couchbase Capella? To be clear, your self-hosted versus managed cloud offerings. When is one appropriate versus the other?

Perry: Well, I’m supposed to say that Capella is always the appropriate choice, but there are currently a number of situations where Capella is not available in particular regions or cloud providers and so downloading running the software yourself certainly in your own—yes, there are people who still run their own data centers. I know it’s taboo and we don’t like to talk about that, but there are people who have on-premise. And so, Couchbase Capella is not available for them. But Couchbase Server is the original Couchbase database and it is the core of Couchbase Capella. So, wrapping is not giving it enough credit; we use Couchbase Server to power Couchbase Capella.

And so, there’s an enormous amount of value added around the core database, but ultimately, it’s the behind the scenes of Couchbase Capella. Which I think is a nice benefit in that when an application is connecting to either one, it gets the same experience. You can point an application at one versus the other and because it’s the same database running behind the scenes, the behavior, the data model, the query language, the APIs are all the same, so it adds a nice level of flexibility four customers that are either moving from one to another or have to have some sort of hybrid approach, which we see in the market today.

Corey: Let’s talk economics for a second. I can see scenarios where especially you have a high volume environment where you’re sending tremendous amounts of data back and forth and as soon as it crosses an availability zone boundary or a region boundary, or God forbid, goes out to the internet via standard egress fees over in AWS-land, there’s a radically different economic modeling that comes into play as opposed to having something in the same availability zone, in the same subnet just where that—or all traffic back and forth is free. Do you see that in your customer base, that that is a model that is driving people towards self-hosting?

Perry: No. And I’d say no because Capella allows you to peer and run your application in the same availability zone as the as a database. And so, as long as that’s an option for you that we have, you know, our offering in the right region, in the right AZ, and you can put your application there, then that’s not a not an issue. We did have a customer not too long ago that didn’t set that up correctly, they thought they did, and we noticed some high data transfer charges. Again, the benefit of running a hosted service, we detected that for them and were able to turn around and say, “Hmm, you might want to change this to over there so that we all save some money in doing so.”

If we were not there watching it, they might not have noticed that themselves if they were running it self-managed; they might not have known what to do about it. And so, there’s a benefit to working with us and using that hosted platform that we can keep an eye out. And we can apply all of our learning and best practices and bug fixes, we give that to everybody, rather than each person having to stumble across those hurdles themselves.

Corey: That’s one of those fun, weird corner-case trivia things about AWS data transfer. When you’re transferring data within the same region between availability zones, it costs a penny on the sending side and a penny on the receiving side. Everything else is one side or the other that winds up getting the charge. And what makes this especially fun is that when it shows up on your bill, if you transfer a petabyte, it shows as cross-AZ data transfer: two petabytes.

Perry: Two. Yeah.

Corey: So, it double-counts so they can bill for it appropriately, but it leads to some really weird hunting it down, like, “Okay, well, we found half of it, but where’s the other half hiding?” It’s always obnoxious to trace this stuff down. The fact that you see it on your bill, well, that’s testament to the fact that yeah, they’re using the service. Good for them and good for you. Being able to track it down on a per-customer basis that does speak to your level of insight into what exactly is going on in your environment and where. As someone who does this for a living, let me confirm that is absolutely non-trivial.

Perry: No, definitely not trivial. And you know, we’ve learned over the last four or five years, we’ve learned an enormous amount about how cloud providers work, how AWS works, but guess what, Google does it completely differently. And Azure does it—

Corey: Yep.

Perry: —completely differently. And so, on the surface level, they’re all just cloud providers and they give you a VM, and you put some stuff on it, but integrating with the APIs, integrating with the different systems and naming of things, and then understanding the intricacies of the ins and outs, and, yeah, these cloud providers have their own bugs as well. And so, sometimes you stumble across that for them. And it’s been a significant learning exercise that I think we’re all better off for, having Couchbase gone through it for you.

Corey: Let’s get this a little bit more germane for this week for those of you who are listening to this during re:Invent. You folks are clearly here at the show—it’s funny to talk about ‘here,’ even though when we’re recording this, it is not near here; we’re actually home and enjoying ourselves, but welcome to temporal dislocation; here we are—here at the show, you folks are—among other things—being kind enough to pass out the Last Week in AWS swag from your booth, which, thank you. So, that is obviously the primary reason that you were at the show. What are the other reasons? What are the secondary reasons that you decided to come here?

Perry: Yeah [laugh]. Well, I guess I have to think about this now since you already called out the primary reason.

Corey: Exactly. Wait, we can have more than one reason for things? My God.

Perry: Can we? Can we? AWS has long been a huge partner of ours, even before Capella itself was released. I remember sometime in, you know, five years or so ago, some 30% of our customers were running Couchbase inside of AWS, and some of our largest were some of your largest at times, like Viber, the messaging platform. And so, we’ve always had a very strong relationship with AWS, and the better that we can be presenting ourselves to your customers, and our customers can feel that we are jointly supporting them, the better. And so, you know, coming to re:Invent is a testament to that long-standing and very solid partnership, and also it’s meant to get more exposure for us to let it be clear that Couchbase runs very well on AWS.

Corey: It’s one of those areas where when someone says, “Oh yeah, this is a great service offering, but it doesn’t run super well on AWS.” It’s like, “Okay, so are you bad computers or is what you have built so broken and Byzantine that it has to live somewhere else?” Or occasionally, the use case is absolutely not supported by AWS. Not to beat them up some more on their egress fees, but I’m absolutely about to if you’re building a video streaming site, you don’t want it living in AWS. It won’t run super well there. Well, it’ll run well, it’ll just run extortionately expensively and that means that it’s a non-starter.

Perry: Yeah, why do you think Netflix raises their fees?

Corey: Netflix, to their credit, has been really rather public about this, where they do all of their egress via their Open Connect, custom-built CDN appliances that they drop all over the place. They don’t stream a single byte from AWS, and we know this from the outside because they are clearly still solvent.

Perry: [laugh].

Corey: I do the math on that. So, if I had been streaming at on-demand prices one month with my Netflix usage, I would have wound up spending four times my subscription fee just in their raw costs for data transfer. And I have it on good authority that is not just data transfer that is their only bill in the entire company; they also have to pay people and content and the analytics engine and whatnot. And it’s kind of a weird, strange world.

Perry: Real estate.

Corey: Yeah. Because it’s one of those strange stories because they are absolutely a showcase customer for AWS. They’ve been a marquee customer trotted out year after year to talk about what they’re doing. But if you attempt to replicate their business purely on top of AWS, it will not work. Full stop. The economics preclude that happening.

What is your philosophy these days on what historically has felt like an existential threat to most vendors that I’ve spoken to in a variety of ways: what if Amazon decides to enter your market? I’d ask you the same thing. Do you have fears that they’re going to wind up effectively taking your open-source offering and turning it into Amazon Basics Couchbase, for lack of a better term? Is that something that is on your threat radar, or is that not really something you concern yourselves about?

Perry: So, I mean, there’s no arguing, there’s no illusion that Amazon and Google and Microsoft are significant competitors in the database space, along with Oracle and IBM and Mongo and a handful of others.

Corey: Anything’s a database if you hold it wrong.

Perry: This is true. This specific point of open-source is something that we have addressed in the same ways that others have addressed. And that’s by choosing and changing our license model so that it precludes cloud providers from using the open-source database to produce their own service on the back of it. Let me be clear, it does not impact our existing open-source users and anybody that wants to use the Community Edition or download the software, the source code, and build it themselves. It’s only targeted at Amazon because they have a track record of doing that to things like Elastic and Redis and Mongo, all of whom who have made similar to Couchbase moves to prevent that by the licensing of the open-source code.

Corey: So, one of the things I do see at re:Invent every year is—and I believe wholeheartedly this comes historically from a lot of AWS’s requirements for vendors on the show floor that have become public through a variety of different ways—where you for a long time, you are not allowed to mention multi-cloud or reference the fact that you work on any other cloud provider there. So, there’s been a theme of this is why, for whatever it is we sell or claim to sell or hope one day to sell, AWS is the absolute best place for you to run it, full stop. And in some cases, that’s absolutely true because people build primarily for a certain cloud provider and then when they find customers and other places, they learn to run it over there, too. If I’m approaching this from the perspective of I have a database problem—because looking at my philosophy on databases is hard to imagine I don’t have database problems—then is my experience going to be better or even materially different between any of the cloud providers if I become a Couchbase Capella customer?

Perry: I’d like to say no. We’ve done our best to abstract and to leverage the best of all of the cloud providers underneath to provide Couchbase in the best form that they will allow us to. And as far as I can see, there’s no difference amongst those. Your application and what you do with the data, that may be better suited to one provider or another, but it’s always been Couchbase is philosophy—sort of say, strategy—to make our software available to wherever our customers and users want to, to consume it. And that goes everything from physical hardware running in a data center, virtual machines on top of that, containers, cloud, and different cloud providers, different regions, different availability zones, all the way through to edge and other infrastructures. We’re not in a position to say, “If you want Couchbase, you should use AWS.” We’re in a position to say, “If you are using AWS, you can have Couchbase.”

Corey: I really want to thank you for being so generous with your time, and of course, your sponsorship dollars, which are deeply appreciated. Once again, swag is available at the Couchbase booth this week at re:Invent. If people want to learn more and if for some unfathomable reason, they’re not at re:Invent, probably because they make good life choices, where can they go to find you?

Perry: couchbase.com. That’ll to be the best place to land on. That takes you to our documentation, our resources, our getting help, our contact pages, directly into Capella if you want to sign in or login. I would go there.

Corey: And we will, of course, put links to that in the show notes. Thank you so much for your time. I really appreciate it.

Perry: Corey, it’s been a pleasure. Thank you for your questions and banter, and I really appreciate the opportunity to come and share some time with you.

Corey: We’ll have to have you back in the near future. Perry Krug, Director of Shared Services at Couchbase. I’m Cloud Economist Corey Quinn and this is Screaming in the Cloud. If you’ve enjoyed this podcast, please leave a five-star review on your podcast platform of choice, whereas if you’ve hated this podcast, please leave a five-star review on your podcast platform of choice, along with an angry and insulting comment berating me for being nowhere near musical enough when referencing [singing] Couchbase Capella.

Corey: If your AWS bill keeps rising and your blood pressure is doing the same, then you need The Duckbill Group. We help companies fix their AWS bill by making it smaller and less horrifying. The Duckbill Group works for you, not AWS. We tailor recommendations to your business and we get to the point. Visit duckbillgroup.com to get started.

Announcer: This has been a HumblePod production. Stay humble.